Collection of personal information
  • Your name

  • Your address

  • Your phone number

  • Your date of birth

  • Additional contact information, including email

  • Location information

  • Demographic information, such as zip code

  • Information about your business or personal affairs

  • Additional information related to customer surveys and/or promotions

Use of your personal information
  • Verify and validate customer's identity and authentication

  • To provide you with information, products and services

  • Resolve questions our customers may have about us

  • Investigate and verify customer compliance with TT-EBIKE terms and conditions

  • A better understanding of your needs allows us to improve our products and services

  • For accounting, invoicing and billing purposes, for use by TT-EBIKE's third party service providers, and to respond to any inquiries you may have

  • For internal record keeping

  • Marketing our services, including, but not limited to, disseminating promotional emails about new products and services, special offers, or other information we think you may find of interest

  • Personalize and improve services, including providing or recommending features, content, social relationships, recommendations

  • For the purpose of direct marketing to you

  • Tailor the service to your interests

  • Customize the document according to your need

  • f you submit content in a public forum, such as blog comments, social media posts, or other publicly viewable features of our Services, it is open to the public

Services requested by third parties with whom you choose to have us share information or by partnerships or promotional products we offer
If we collect, use or disclose any information from you that is sensitive information, such as in connection with a police check, it will be used only for the purpose for which it was collected.


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a product, we imply that you consent to our collection of that information.
If we ask you for personal information for a secondary reason such as marketing, we will directly ask for your express consent or provide you with an opportunity to refuse.

Protecting and Maintaining Personal Information

We are committed to ensuring that the information you provide to us is secure through industry standard protocols and technology. We have physical, electronic and procedural security measures in place to prevent the misuse and modification of your information under our control and to prevent any loss of it.
Information transmitted over the Internet cannot be guaranteed to be 100% secure. We cannot guarantee the security of any information you transmit to us or receive from us.

Although we take steps to prevent unauthorized disclosure of information, we cannot assure you that the personal information we collect will not be disclosed in a manner inconsistent with this Privacy Policy. Due to the nature of the Internet, we cannot guarantee the security of your information or that our systems will not be compromised by hackers or destroyed by viruses.
We will take all reasonable steps to protect your information from unauthorized access and use. For this reason, you send us your personal information at your own risk. All information and data exchanged on the Website/App is at your own risk. We do not guarantee the security or privacy of your personal information or data, including payment and account details.

It is your responsibility to ensure that your password is secure and protected.
Once you leave our Store's website or are redirected to a third-party website or application, you are no longer bound by this Privacy Policy or our Site Terms of Service.


Our Services may contain links to other sites of interest. Please note that we have no control over these sites. We are not responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not subject to this Privacy Policy. You should exercise caution when visiting such sites and review the privacy policy applicable to the site in question.

Age of consent

By using the Site, you represent that you are at least the age of majority in your state or province, or that you have reached the age of majority in your state or province, and that you have consented to us allowing any of your minor dependents to use the Site.


When a visitor posts a comment on the site, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string, to help detect spam.